Lux Mirror LLC
Policies
Everything we have promised, in one place. Each page below is the version that governs; the summaries inside the apps point back here. Questions go to privacy@theluxmirror.com.
The agreements
The two documents everything else hangs off, and what changed in them.
- Privacy PolicyWhat we collect across the site, both apps and the mirror, why, who processes it, and your rights.
- Applies to
- Everyone
- Effective
- October 1, 2026
- Terms of ServiceThe agreement between you and Lux Mirror LLC: accounts, subscriptions, hardware, and the salon obligations.
- Applies to
- Everyone
- Effective
- October 6, 2026
- Policy changesWhat changed in the Privacy Policy and Terms, in plain language, version by version.
- Applies to
- Everyone
- Effective
- October 1, 2026
For salons
Addenda to the Terms that apply by plan or by feature.
The mirror
What the camera does at the chair, and what it never does.
How we contact you
One page per channel: exactly what is sent, what is on by default, and how to turn it off.
- Text messagesThe opt-in appointment text programme: what we send, the wording you agree to, STOP and HELP.
- Applies to
- Clients who opt in · salon staff who opt in
- Effective
- September 7, 2026
- EmailSign-in, billing, team and alert emails; which ones you can switch off; product news is opt-in only.
- Applies to
- Salon owners and staff · clients
- Effective
- September 7, 2026
- Push notificationsDevice notifications from the LUX Mirror and LUX Booking apps, by category, and the on-mirror notices for staff.
- Applies to
- Anyone who allows notifications
- Effective
- September 7, 2026
Your account
Controls the stores require us to document publicly.
For reviewers
Store and carrier reviewers: the privacy policy URL is theluxmirror.com/privacy, account deletion is documented at theluxmirror.com/delete-account, and the SMS opt-in flow with its exact wording is at theluxmirror.com/policies/text-messages. Support: support@theluxmirror.com · 610-718-7528.