FAQ
Asked and answered.
What exactly is the LUX Mirror?
A smart mirror built for salons and barbershops: a 27-inch display behind real glass, with AR style previews, gesture control, and appointment tools at the chair. It pairs with the LUX app so your whole fleet is managed from one place.
How much does it cost?
The chair-side LUX 27 is expected to cost approximately up to $1,400. Cloud features (fleet management, booking, updates) run on a LUX subscription — see the pricing page for plan details.
Do you offer volume discounts?
Orders of 6 or more mirrors qualify for volume pricing. Talk to sales through the contact page with your locations and chair count, and we'll put together a quote.
Do I need the subscription?
The mirror is at its best connected: booking, fleet status, style libraries, and software updates all come from the LUX cloud. Plans are sized from a single chair to multi-location fleets.
What about the camera and privacy?
The camera feed is processed on the mirror itself — it is not streamed to the cloud. Photos are captured only when your stylist takes one, and they land in your business's private library.
How does installation work?
The LUX 27 wall-mounts like a heavy mirror and needs a standard outlet and Wi-Fi. Pairing takes minutes: scan the QR code on the mirror from the LUX app.
Can my whole team use it?
Yes — invite your team in the app with owner, manager, and stylist roles. Every chair gets the same mirror experience; you decide who can manage devices and billing.
How do I reach a human?
Email hello@theluxmirror.com or use the contact page — a real person reads every message and replies within two business days.